Privacy Policy

We collect information needed to provide the Service, including:

• Account information: name, email address, password credentials in protected form, account role, and verification or invitation details.
• School and education information: school membership, student and guardian relationships, classes, enrollment, attendance, assignments, submissions, assessments, results, and academic-year information.
• School operations information: fee obligations and payment records, announcements, direct messages, pickup arrangements, authorized collectors, and handover acknowledgements.
• Technical information: IP address, request timestamps, browser or app information, security events, and limited diagnostic information needed to operate and protect the Service.

When you use the mobile application, it stores a session credential in the device's secure storage so that you can remain signed in. The app does not need access to your contacts, photos, microphone, or precise location to provide its core features.

• Authenticate users and provide the school features available to their authorized role.
• Show school, student, attendance, academic, fee, communication, and pickup information to authorized users.
• Send service messages such as email verification, invitations, password recovery, and important account notices.
• Secure the Service, prevent abuse, investigate incidents, troubleshoot failures, and maintain audit records.
• Provide customer support, improve reliability, and comply with legal obligations.

We do not sell personal information or use school and student records for independent advertising.

Schools decide which people and records are entered into their Sekolah workspace and which permissions each role receives. A school may act as the organization responsible for its student and family information, while Biissa operates the Service on the school's behalf. Access is limited by school membership and role permissions.

Schools and guardians are responsible for ensuring that they have the appropriate authority to provide and access information about students. If you believe a student record is inaccurate or should no longer be visible, contact the relevant school and, where appropriate, admin@biissa.com.

We share information only as needed to provide and protect the Service:

• with authorized members of the relevant school according to their role;
• with infrastructure, database, email, security, and support providers that process information for Biissa under appropriate confidentiality and security obligations;
• when required by law, legal process, or to protect users, schools, Biissa, or the public; and
• as part of a merger, acquisition, financing, or transfer of the relevant business, subject to applicable confidentiality requirements.

We do not disclose personal information to third parties for their own marketing purposes.

We retain information for as long as needed to provide the Service, support the school's operational and legal obligations, resolve disputes, enforce agreements, and meet applicable record-keeping requirements. Retention periods may therefore depend on the school's instructions and the type of record.

We use measures designed to protect information, including encrypted connections, protected password handling, secure session storage on mobile devices, role-based access controls, and monitoring for suspicious activity. No service can guarantee absolute security, so please protect your password and report suspected unauthorized access promptly.

Depending on applicable law, you may request access to, correction of, deletion of, restriction of, or a copy of your personal information, or withdraw consent where processing relies on consent. Some requests must be handled by the school because the school controls the underlying student or school record.

To make a request, contact the school that invited or linked you to Sekolah and/or admin@biissa.com. We may need to verify your identity and may retain information where required by law or necessary to protect other people's rights.

Sekolah may contain information about students, including children, because schools use the Service for education and school operations. Student accounts and records should be created, linked, and accessed only by the school or an authorized parent, guardian, staff member, or student. We do not use student information for behavioral advertising.

Biissa and its service providers may process information in countries other than where you live. Where required, we use appropriate safeguards for international transfers and continue to apply the protections described in this Policy.

We may update this Policy when the Service, our practices, or applicable law changes. We will update the effective date above and provide additional notice for material changes where appropriate. The current version will remain available at this page.

For questions, privacy requests, or concerns about the Service, contact us at admin@biissa.com. If your request concerns a student record managed by a school, please also contact that school.

PT Biissa Maju Bersama
Email: admin@biissa.com